Shipping & Returns


Good news! Our shipping policy is super straightforward:

All of our products are made to order and are typically fulfilled within 1-2 weeks of order date. This is different for preorders - refer to your specific item for detailed information! Shipping is free for orders over $100 within the U.S.

Please refer to individual product pages for detailed shipping information, or check out our FAQs. If you have a question about a specific order, don’t hesitate to reach out at

Thanks so much for your support!


We'll gladly accept unused and unaltered products for return or exchange. We ask that items must be returned in original packaging in order so that we can recycle and save on waste when possible.

For returns processed within 14 days of the shipment arrival date, a refund will be issued to the original form of payment at the original selling price. Refunds will not be offered for merchandise after you have had it for more than 14 days.

Please note the exceptions listed below:


  • We sell products that have small blemishes that occur in the printing or production process. These products are called "Seconds". They are final sale only.

Products purchased through other retailers

  • Wooj Design products can be purchased in other retailers and stores like Nordstrom and SSENSE. Wooj Design products purchased online at partner websites, or purchased through independent retailers, must be returned to the location where they were purchased.

International shipments

  • All Wooj Design products shipped internationally are final sale only.

Returning & Exchanging Online and Phone Orders

To return or exchange merchandise purchased directly from us, please click here.