Returns

Our Return Policy

Did you love your order? If not, see below for all the return details.

  • For returns processed *within* 14 days of the shipment arrival date, a refund will be issued to the original form of payment at the original selling price. Refunds will not be offered for merchandise after you have had it for more than 14 days.
  • We'll gladly accept unused and unaltered products for return or exchange. We ask that items must be returned in original packaging in order so that we can recycle and save on waste when possible. 
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    Please note the exceptions listed below:

    "Seconds"

    • We sell products that have small blemishes that occur in the printing or production process. These products are called "Seconds". They are final sale only.

    Products sold by other retailers

    • Wooj Design products can be purchased in other retailers and stores like Nordstrom. Wooj Design products purchased online at partner websites, or purchased through independent retailers must be returned to the location where it was purchased. 

     

    Returning & Exchanging Online and Phone Orders

    To return or exchange merchandise purchased directly from us, please follow the easy steps below or click here.

     

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